AI Policy

Relater's AI Products and Your Data

Relater's AI Products consist of tools that help users gather information, generate reports, and automate tasks through natural language prompts. These AI Products enhance user productivity by automating research and synthesis tasks.

We take our responsibility seriously to protect user data and be transparent about how such data is used. User input, prompts, queries, and other interactions with user generations may be used by Relater (and as applicable, our subprocessors' models) to generate outputs. Such content may also be used by Relater's models and learning systems to improve our AI Products and provide more accurate and relevant results.

Users can opt out of training our AI Products via their account settings. Relater does not use customer private proprietary data outside of the scope of providing the service to train, improve, or fine tune any of the models used in Relater's AI Products without permission.

Acceptable Use

Visit Relater's Terms of Service for information on use of Relater's products and services, including AI Products.

AI Usage at Relater

We are committed to providing customers the ability to gather information and automate tasks efficiently.

Relater's platform services do not incorporate any "high risk" AI technologies. "High risk" refers to an AI system that is used as a safety component of a product or an AI product that is covered by the EU AI Act.

We leverage internal and third party AI technologies to assist with:

• Fraud and abuse prevention
• Customer support services
• Search functionality
• Core task automation and report generation

Security, Privacy, and Trust

Relater strives to develop and deploy AI technologies and products that align with ethical, moral, and legal standards, and to promote a safe and respectful environment for all users. When using our AI Products, please note the following:

• Features that rely on third-party AI platforms will be disclosed through our documentation or user interface.
• We collect, use, and process personal data as set forth in our Privacy Policy. Users can contact us at privacy@relater.ai with questions.
• We periodically review and update our policies and procedures in an effort to comply with applicable data protection regulations and applicable industry standards.
• The LLMs utilized by Relater's AI Products are trained on human and web-based content that may be inaccurate, biased, unverified, or potentially harmful. We recommend using discretion when engaging with our AI Products and reviewing any outputs or content before public use.

Users of our AI Products should additionally adhere to the following:

• Information generated from Relater's AI Products should be reviewed for accuracy, trustworthiness, and accountability to support AI safety and mitigate the risk of unintended or unexpected functionality.
• Users should be transparent, providing individuals access to appropriate information and resources about your use of Relater's AI Products based on their expected knowledge levels of AI.

Third-Party Service Providers

We leverage various third-party providers to enhance our services and features. Relater core products may leverage third party service providers to provide services, including but not limited to customer support, fraud and abuse prevention, and language detection purposes. We utilize models from providers such as OpenAI and xAI.

Compliance

Any violation of this AI Policy or any Relater policies or terms of service may result in suspension or termination of use of Relater's services at Relater's sole discretion. We review and update this AI Policy periodically with information about Relater's use of AI.